Commitment to Accessibility
SurgAssists is committed to ensuring digital accessibility for all users, including people with disabilities. We aim to make our website accessible, usable, and inclusive in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We recognise our responsibilities under the Equality Act 2010 and are committed to removing barriers that may prevent equal access to information and services.
 
      Accessibility Standards
      This website has been designed and developed to align with:

• WCAG 2.1 Level AA guidelines

• Responsive design principles for mobile, tablet and desktop devices

• Accessible colour contrast standards

• Structured semantic HTML for assistive technologies

       We aim to ensure:

• Text is readable and scalable

• Navigation is consistent and keyboard accessible

• Images include alternative (alt) text where appropriate

• Content is structured using logical heading hierarchies

• Links are descriptive and meaningful

• Forms include clear labels and error guidance
  
  Assistive Technology Compatibility

• Our website is designed to be compatible with:

• Screen readers (such as NVDA, JAWS, VoiceOver)

• Keyboard-only navigation

• Browser zoom up to 200% without loss of functionality

• Modern browsers including Chrome, Safari, Edge, and Firefox
  
  Known Limitations

• While we strive to meet accessibility standards, some areas may not yet fully conform. For example:

• Embedded third-party content (e.g., video platforms or external integrations) may not fully meet WCAG 2.1 AA standards.

• Certain downloadable documents (e.g., PDFs) may not be fully accessible to screen readers.

• Some older content may not yet have complete alternative text.

• We are actively reviewing and improving these areas.
  
  Ongoing Improvements

• Accessibility is an ongoing process. We regularly:

• Review website performance and accessibility compliance

• Monitor user feedback

• Update content and design to improve usability

• Work with developers to address technical improvements
  
  Feedback and Contact Information

• If you experience any accessibility issues, encounter barriers, or require content in an alternative format, please contact us:

• Email: phoebe@surgassists.com

• We aim to respond to accessibility queries within 5 working days.
  
  Enforcement Procedure

• If you are not satisfied with our response, you may contact the Equality Advisory and Support Service (EASS):

• https://www.equalityadvisoryservice.com/